Dormy Inn Kawasaki Natural Hot Spring

Staff was very friendly and made the extra effort to respond to requests quickly and efficiently. They were proactive in addressing potential issues. For example, when the lobby was very full and the wait for the elevators was long, they expedited guests getting access to the elevators quickly. We also really enjoyed the outdoor patio on the 15th floor, the complimentary ice cream, the nightly free ramen. Also having the 7-11 convenience store attached to the hotel made it easy and convenient to get needed supplies and snacks etc.

This was our first experience with Dormy Inn, and if they're all like this I know where we're staying next time. My husband and I loved the rooftop baths (and post-bath ice cream), the late-night ramen bar and the cute pajamas in our room. We made use of the laundry, pants press and vending machines, too — all easy to use and efficient — and there was even a helpful note from the staff on what time you could view sunrise and possibly Mt. Fuji from the top floor. (I made it! It was too cloudy 😭 ) Dormy Inn's Kawasaki location is also very centrally located — we were able to get toward Yokohama and Yokosuka or Tokyo with just a few minutes to the JR station. We ultimately paid a very reasonable fee for a late check-out, too. Overall, an exceptional experience that helped us recover after 1.5 weeks of constant traveling across Japan.

Open air onsen, sauna with aroma and TV and free massage chairs were awesome. Free ramen at night was a great snack! Free ice creams after onsen, yakult in the morning were also very welcome. My days were packed with other activities, but I wish I had a whole day just to stay at the hotel and not go anywhere. Mt. Fuji view as a bonus. The rooms are not very big by Western standards, but compared to some other hotels and properties in Japan are spacious enough. Rooms in Dormy inn hotels in Tokyo are smaller. Kawasaki is 30-40 minutes by train from Tokyo and for me it was a good trade-off to get bigger rooms and a bit cheaper stay.

This hotel seems to be an upscale business hotel. The room does not have closet and compact but not too small like Apa hotel chain. The breakfast buffet was wonderful. They offer many selection of great foods. Additional service included evening snack of ramen at 9:30pm. I didn’t try it as it was late of night to eat for me, but many Japanese people were there at 9:30-must be good. The laundry facilities were free to wash but 100yen to dry. While waiting for my laundry, I used the massage chair that was free. I loved all amenities there

Beautifully presented hotel. Modern, luxurious, clean, pristine facilities, exceptional value considering the costs. Huge rooms, fully serviced, & it provided the niceties you expect in a highly rated accommodation. Clean everything, we like firm pillows & mattresses so that worked for us. Seperate toilet and shower, seperate sink & especially roomy for a Tokyo hotel room. Professional, helpful & warm staff, smiled & acknowledged us every single time we passed by reception. The staff also went above and beyond assisting us like requesting extra towels, & when I needed to forward luggage to our next hotel the young porter arranged it all from start to end. I won’t stay anywhere else the next time we are visiting Japan, Tēnā ra koe e te whanau, arohanui kia koutou, Joyce & Thomas Kirk.